Terms of service

Terms of Service

KGN Ayurveda

Effective Date: October 19, 2026

1. Introduction

Welcome to KGN Ayurveda. These Terms of Service govern your access to and use of our website, products, and services.

Throughout this website, the terms “we,” “us,” and “our” refer to KGN Ayurveda. The terms “you” and “your” refer to the customer or website visitor.

By accessing our website or placing an order, you agree to these Terms of Service and our applicable policies. If you do not agree with these terms, please discontinue using our website.

2. Eligibility to Use Our Website

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable Indian law.

You agree to provide accurate, complete, and up-to-date information when placing an order or contacting our support team.

3. Products and Product Information

KGN Ayurveda offers Ayurvedic, herbal, and other wellness-related products.

We make reasonable efforts to display accurate product descriptions, images, prices, ingredients, packaging details, and other relevant information. However, actual product packaging or appearance may vary slightly due to manufacturing or packaging updates.

Customers should carefully read the product label, ingredients, directions for use, warnings, and other applicable information before purchasing or using any product.

Product descriptions are provided for informational purposes and must not be interpreted as a guarantee of specific results.

4. Health and Medical Disclaimer

Our products are not a substitute for professional medical advice, diagnosis, or treatment.

Individual experiences and results may vary. No specific health outcome is guaranteed unless expressly supported and lawfully represented.

Customers should consult a qualified healthcare professional before using a product if they have a medical condition, take medication, are pregnant or breastfeeding, or are uncertain whether a product is suitable for them.

Do not exceed the recommended dosage or use a product contrary to its label instructions.

KGN Ayurveda does not authorize customers to rely on website content as a replacement for professional medical consultation.

5. Orders and Order Confirmation

When you place an order through our website, you agree to provide correct details, including your name, mobile number, shipping address, and payment information where required.

Order confirmation does not necessarily constitute final acceptance of an order. We reserve the right to contact you for verification or to cancel an order where there is a legitimate reason, including suspected fraud, incorrect pricing, stock unavailability, or incomplete information, subject to applicable law.

We may contact customers by phone, SMS, WhatsApp, or email regarding order confirmation, delivery, payment, and customer support.

6. Pricing and Payments

All prices displayed on our website are in Indian Rupees (INR), unless otherwise specified.

Prices, discounts, shipping charges, and promotional offers may change without prior notice. Changes will not affect confirmed orders except where correction or cancellation is permitted under applicable law.

We may offer Cash on Delivery (COD), online payments, or other payment options depending on availability.

Customers must pay the amount displayed at checkout and confirmed for their order. Any applicable taxes and additional charges will be disclosed as required by law.

7. Shipping and Delivery

We make reasonable efforts to dispatch and deliver orders within the estimated timelines displayed or communicated to customers.

Delivery times may vary due to courier operations, postal services, weather conditions, public holidays, remote locations, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and an accessible contact number.

KGN Ayurveda is not responsible for delays caused by incorrect customer information or third-party delivery services, except where responsibility is imposed by applicable law.

8. Returns, Refunds, and Cancellations

All return, refund, replacement, and cancellation requests are governed by our separate Return & Refund Policy published on our website.

Customers should review that policy before placing an order.

Nothing in these Terms of Service limits any mandatory consumer rights available under applicable law.

9. Customer Responsibilities

By using our website, you agree:

- Not to use the website for unlawful or fraudulent activities.

- Not to submit false, misleading, or unauthorized information.

- Not to interfere with the website's security, operation, or functionality.

- Not to misuse promotions, discounts, payment systems, or order processes.

- To use products according to their labels and applicable safety instructions.

- To communicate respectfully with our customer support team.

10. Intellectual Property

All website content, including text, product descriptions, photographs, graphics, logos, branding, designs, and other materials, is owned by or lawfully used by KGN Ayurveda, unless otherwise stated.

You may not reproduce, copy, distribute, modify, or commercially exploit our content without prior written permission, except where permitted by applicable law.

11. Third-Party Services and Links

Our website may use third-party services, including payment gateways, courier companies, analytics tools, and external websites.

Such services may be governed by their own terms and privacy policies. We do not control independent third-party services and are not responsible for their actions beyond the responsibilities imposed on us by applicable law.

12. Limitation of Liability

To the extent permitted by applicable law, KGN Ayurveda shall not be liable for indirect or consequential losses arising from the misuse of our website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including applicable consumer rights or liability for fraud, negligence, or other matters where exclusion is prohibited by law.

Customers are responsible for reading product labels and following the instructions provided with the products.

13. Privacy and Personal Information

We collect and process customer information as necessary to operate our website, process orders, arrange deliveries, provide customer support, and meet legal obligations.

Our handling of personal information is subject to our Privacy Policy and applicable Indian data protection laws.

Please review the Privacy Policy published on our website for further details.

14. Changes to These Terms

KGN Ayurveda may update these Terms of Service from time to time to reflect changes in our business operations, website features, legal requirements, or policies.

The updated version will be published on this page with the revised effective date. Continued use of the website after an update is subject to applicable law.

15. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of India.

Any disputes shall be handled by the competent courts or authorities having jurisdiction under applicable law. Nothing in this section restricts a consumer's statutory rights or access to appropriate consumer dispute resolution mechanisms.

16. Contact Information

For questions regarding these Terms of Service, orders, or our products, please contact us:

Business Name: KGN Ayurveda

Website: https://kgnayurveda.in

Email: [Insert official customer support email]

Phone/WhatsApp: [Insert customer support number]

Business Address: [Insert registered business address]

Thank you for choosing KGN Ayurveda.